Privacy Policy

Last Updated: 18/05/2026

Ravi Kapoor’s (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us through our website and platforms.

Information We Collect

We may collect the following information:

  • Name, email address, and phone number
  • Payment and transaction details (processed via secure third-party gateways)
  • Usage data such as pages visited, device information, and IP address
  • Cookie and browser data to improve your experience on our platform
  • Any information voluntarily submitted through forms or communication

How we use your information

We use collected information to:

  • Operate and manage our platforms and services
  • Communicate updates, service-related information, and support
  • Send marketing communications, where you have given consent
  • Improve user experience and platform performance
  • Comply with legal and regulatory requirements, including the Digital Personal Data Protection Act (DPDPA), 2023

Cookies

We use cookies to improve your browsing experience, analyze site traffic, and personalise content. You can adjust your browser settings to refuse cookies at any time; however, some features of our platform may not function properly as a result.

Data retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Typically, account data is retained for the duration of your relationship with us and up to 3 years thereafter. Payment records may be retained longer to comply with financial regulations.

Data protection

We implement industry-standard security measures to safeguard your data. However, no method of transmission over the internet is 100% secure.

Third-party services

We use trusted third-party providers to operate our platform, including:

  • Payment processing: Razorpay / Stripe (your payment data is handled directly by these providers under their own privacy policies)
  • Analytics: Google Analytics (to understand how users interact with our platform)
  • Communication: Email and messaging service providers for notifications and support

Ravi Kapoor is not responsible for the privacy practices of external platforms. We encourage you to review their respective privacy policies.

Marketing communications

We may send you promotional emails or messages if you have opted in to receive them. You can unsubscribe at any time by clicking the “Unsubscribe” link in any marketing email or by contacting us directly.

Children’s privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

Your rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at the details below. We will respond to your request within 30 days.

Changes to this policy

We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date at the top of this page and, where appropriate, notify you via email. Continued use of our services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@irsravikapoor.com.

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